April 16, 2013
questions-350

HAVE QUESTIONS?

We’ve got the answers.

 

Our FAQ delivers quick and easy-to-understand answers to the most commonly asked questions about XLOC. Not seeing the information you need?
Contact us directly. We’re always here to help.

Frequently Asked Questions

Key Benefits Go To Top

How does XLOC help Developers?

XLOC helps Developers organize and manage assets for all languages throughout the localization process. A robust and adaptable interface provides immediate testing capabilities, build checks, a centralized translated library, tracking of the translation progress and more efficiency in QA procedures. Schedule a demo to see how Developers drive localization efficiency with XLOC.

How does XLOC benefit Translation Managers?

XLOC lets Translation Managers track all language translations in one central location while letting them know exactly where each version is in the process. Schedule a demo to see how Translation Managers benefit from using XLOC.

When is the best time to start using XLOC?

You can start using XLOC at any point during or after development of a title because it is customized to your project and process. However, there are significant benefits to integrating XLOC early in the process, as building localization into your master timeline fosters a smoother, more comprehensive approach to simultaneous distribution and will likely save you significant time and resources.

Why not build my own localization solution?

Why spend the time and money when you could be focusing on developing your game or new titles? We’ve already done the heavy lifting for you in terms of the complex programming, research and man-hours involved in building an agile localization solution. XLOC is customized to integrate seamlessly with any development process. And hundreds of satisfied customers can attest to the fact that our proven processes and web-based solutions save significant time and money while delivering on the promise of the highest-quality localizations.

How does XLOC help reduce risk, improve success rates and boost revenues for titles?

XLOC streamlines the localization process and facilitates the worldwide simultaneous release of titles on multiple platforms in multiple languages. This distribution scenario undercuts the unauthorized grey market that emerges when titles have staggered geographic releases. XLOC also reduces development and translation costs, as well as possibility of human error, with real-time updates to the master files. Teams can localize games and bring titles to market faster, to a broader market, with a better experience for the end-user, to capture more revenue.

How do Producers benefit from XLOC?

XLOC gives Producers the power and visibility to coordinate and manage all localization tasks online. An easy-to-use dashboard provides full access to all languages, as well as the QA, Developer, Reports and Producer tabs to track project progress from start to finish. Schedule a demo to see how XLOC simplifies the Producer’s role.

Get Started Go To Top

Is XLOC training available?

Yes. Introductory training sessions and interactive demos are free and readily available to familiarize and educate your team on the robust features and functionality of XLOC solutions. Our experts are always here to help and more in-depth training can be arranged by contacting us directly.

How much do XLOC solutions and services cost?

As XLOC is a completely customizable management solution, all pricing for solutions and services are determined on a case-by-case basis, depending on your requirements. The more titles and languages that you localize, the lower your per-item cost. Contact us for a custom quote.

Does XLOC provide a consistent support team or point of contact?

Yes. When you engage XLOC, you will interface with the same people throughout the localization process, including a primary systems architect and support team members. All interactions are documented, so you can access and reference your complete project history and archives at any time.

Is XLOC available to schools – or just development and publishing teams?

Yes. The XLOC team is happy to provide introductory sessions and interactive demos

How do we get started?

Contact us to schedule a free, no-obligation demo. We’ll set up an online, interactive session that allows you to see exactly how XLOC works firsthand and learn how your team can benefit from our solutions and services. During the demo, you’ll have the opportunity to ask questions regarding your titles, platforms and processes. All information remains absolutely confidential to protect your technology and intellectual property.

General Go To Top

Will XLOC integrate with my game engine?

XLOC integrates seamlessly with all major game engines. Have your own internal game technology? No problem. Our experts can easily customize your XLOC solution to integrate smoothly with your internal tools and processes.

Is XLOC a translation service?

No. XLOC is process management solution; not a translation house. We can connect you to translation experts should you need translation support.

Does XLOC support audio development?

Yes. Much of audio development is script development, which, like game assets, can change up until (and into) recording. XLOC is very useful in tracking those changes, communicating those changes to all relevant parties, and then leveraging subtitle data into the game assets.

How long does XLOC take to update?

XLOC is a real-time solution. Localized files are updated simultaneously as changes are made to your master file. This ensures that all files are current and there are no lag-times for updates.

Which platforms and consoles does XLOC support?

XLOC supports localization for all major gaming platforms, including all video game console systems, PC and mobile platforms.

How many languages does XLOC support?

XLOC streamlines localization in over 30 languages, including, Spanish (Mexico, Latin American) French, German, Portuguese, Italian, Turkish, Arabic, Japanese, Chinese, Korean, Vietnamese, Russian and more. We also support both Western and Eastern source languages across the board.

Do we have to use specific translation houses with XLOC, or can we use our own?

You choose and use the translation house or translator that works best for you. XLOC works the same way, regardless of translation process or service.  We also maintain strong partnerships with translation houses who are familiar with XLOC that we can recommend.

What is XLOC?

XLOC is a flexible video game localization management solution. Our proprietary suite of agile, web-based localization applications and tools streamline the asset integration and build process across all games, regardless of development structure, format or platform.

How does XLOC benefit Translation Managers?

XLOC lets Translation Managers track all language translations in one central location while letting them know exactly where each version is in the process. Schedule a demo to see how Translation Managers benefit from using XLOC.

How does XLOC help Developers?

XLOC helps Developers organize and manage assets for all languages throughout the localization process. A robust and adaptable interface provides immediate testing capabilities, build checks, a centralized translated library, tracking of the translation progress and more efficiency in QA procedures. Schedule a demo to see how Developers drive localization efficiency with XLOC.

Does XLOC offer a dictionary of suggested translation terms?

XLOC incorporates and adheres to your unique game terms and does offer a glossary of lookups and matches, but keep in mind that XLOC is a process management solution rather than a traditional translation service.

With which formats is XLOC compatible?

XLOC includes a customization feature so that it can adapt easily to any format.

Can I get server space from XLOC to store my localization files?

Absolutely! XLOC provides server space, which we keep highly secure and protected via our local data center partner, Peak 10 (www.peak10.com). Contact us for info on server rental options.

Is XLOC training available?

Yes. Introductory training sessions and interactive demos are free and readily available to familiarize and educate your team on the robust features and functionality of XLOC solutions. Our experts are always here to help and more in-depth training can be arranged by contacting us directly.

How much do XLOC solutions and services cost?

As XLOC is a completely customizable management solution, all pricing for solutions and services are determined on a case-by-case basis, depending on your requirements. The more titles and languages that you localize, the lower your per-item cost. Contact us for a custom quote.

Does XLOC provide a consistent support team or point of contact?

Yes. When you engage XLOC, you will interface with the same people throughout the localization process, including a primary systems architect and support team members. All interactions are documented, so you can access and reference your complete project history and archives at any time.

Is XLOC available to schools – or just development and publishing teams?

Yes. The XLOC team is happy to provide introductory sessions and interactive demos

How does XLOC simplify localization?

We simplify the localization process with custom integration and translation packages that provide developers, translators and QA with ongoing parallel-localized game processes, so that you can manage the localization of your game in multiple foreign language versions simultaneously with your English-based main SKU.

How does XLOC help reduce risk, improve success rates and boost revenues for titles?

XLOC streamlines the localization process and facilitates the worldwide simultaneous release of titles on multiple platforms in multiple languages. This distribution scenario undercuts the unauthorized grey market that emerges when titles have staggered geographic releases. XLOC also reduces development and translation costs, as well as possibility of human error, with real-time updates to the master files. Teams can localize games and bring titles to market faster, to a broader market, with a better experience for the end-user, to capture more revenue.

Do I need to install anything to use XLOC?

No. XLOC is a web-based application that does not require installation of software or applications onto end-user hardware. For most users, XLOC requires only Microsoft® Office and a web browser.

Are my information and assets safe with XLOC?

Yes! Prior to starting an engagement with XLOC, all parties sign a mutual non-disclosure agreement (NDA) stating that neither party will share or use proprietary information for any purpose other than managing the localization process. We also work with your internal IT department to ensure safety of assets, which may include VPN-only access, ONELogin solutions or the like. We want to make sure you are completely comfortable with the security of your data.

When is the best time to start using XLOC?

You can start using XLOC at any point during or after development of a title because it is customized to your project and process. However, there are significant benefits to integrating XLOC early in the process, as building localization into your master timeline fosters a smoother, more comprehensive approach to simultaneous distribution and will likely save you significant time and resources.

Why not build my own localization solution?

Why spend the time and money when you could be focusing on developing your game or new titles? We’ve already done the heavy lifting for you in terms of the complex programming, research and man-hours involved in building an agile localization solution. XLOC is customized to integrate seamlessly with any development process. And hundreds of satisfied customers can attest to the fact that our proven processes and web-based solutions save significant time and money while delivering on the promise of the highest-quality localizations.

How do we get started?

Contact us to schedule a free, no-obligation demo. We’ll set up an online, interactive session that allows you to see exactly how XLOC works firsthand and learn how your team can benefit from our solutions and services. During the demo, you’ll have the opportunity to ask questions regarding your titles, platforms and processes. All information remains absolutely confidential to protect your technology and intellectual property.

Functionality Go To Top

Is XLOC a translation service?

No. XLOC is process management solution; not a translation house. We can connect you to translation experts should you need translation support.

Will XLOC integrate with my game engine?

XLOC integrates seamlessly with all major game engines. Have your own internal game technology? No problem. Our experts can easily customize your XLOC solution to integrate smoothly with your internal tools and processes.

How many languages does XLOC support?

XLOC streamlines localization in over 30 languages, including, Spanish (Mexico, Latin American) French, German, Portuguese, Italian, Turkish, Arabic, Japanese, Chinese, Korean, Vietnamese, Russian and more. We also support both Western and Eastern source languages across the board.

Do we have to use specific translation houses with XLOC, or can we use our own?

You choose and use the translation house or translator that works best for you. XLOC works the same way, regardless of translation process or service.  We also maintain strong partnerships with translation houses who are familiar with XLOC that we can recommend.

Does XLOC offer a dictionary of suggested translation terms?

XLOC incorporates and adheres to your unique game terms and does offer a glossary of lookups and matches, but keep in mind that XLOC is a process management solution rather than a traditional translation service.

Does XLOC support audio development?

Yes. Much of audio development is script development, which, like game assets, can change up until (and into) recording. XLOC is very useful in tracking those changes, communicating those changes to all relevant parties, and then leveraging subtitle data into the game assets.

How long does XLOC take to update?

XLOC is a real-time solution. Localized files are updated simultaneously as changes are made to your master file. This ensures that all files are current and there are no lag-times for updates.

Do I need to install anything to use XLOC?

No. XLOC is a web-based application that does not require installation of software or applications onto end-user hardware. For most users, XLOC requires only Microsoft® Office and a web browser.

Can I get server space from XLOC to store my localization files?

Absolutely! XLOC provides server space, which we keep highly secure and protected via our local data center partner, Peak 10 (www.peak10.com). Contact us for info on server rental options.

With which formats is XLOC compatible?

XLOC includes a customization feature so that it can adapt easily to any format.

Which platforms and consoles does XLOC support?

XLOC supports localization for all major gaming platforms, including all video game console systems, PC and mobile platforms.

Are my information and assets safe with XLOC?

Yes! Prior to starting an engagement with XLOC, all parties sign a mutual non-disclosure agreement (NDA) stating that neither party will share or use proprietary information for any purpose other than managing the localization process. We also work with your internal IT department to ensure safety of assets, which may include VPN-only access, ONELogin solutions or the like. We want to make sure you are completely comfortable with the security of your data.

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